Data Deletion

To remove a connected Instagram, TikTok, or Bluesky account and delete its stored access tokens, go to the Accounts page in Caravel and disconnect the account. Deletion of the stored tokens is immediate. Previously published post history and permalinks for that account are retained as part of your workspace's records unless you also delete your workspace.

Deleting your workspace permanently deletes all data associated with it, including uploaded media, post content, connection data, publish history, and audit records. You can request deletion of your entire workspace and all associated data by emailing caravel@neomarcopolo.co from the email address on the account; we complete workspace deletion within 30 days and confirm by email.

You may also request deletion of your account data by emailing caravel@neomarcopolo.co from the email address associated with your account. We honor deletion requests within 30 days and will confirm by email once complete.

You can also revoke Caravel's access to your account directly from the platform, which takes effect regardless of any action inside Caravel:

• Instagram: open the Apps and Websites section of your account, then remove Caravel;
• TikTok: open Security → Manage app permissions in your account, then remove Caravel; and
• Bluesky: revoke the app password you created for Caravel.

Revoking access on the platform does not automatically delete data already stored in Caravel — use Sections 1 or 2 above for that.

For questions about data deletion, contact caravel@neomarcopolo.co.